At Hype Denim, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return and refund policy below.

1. General Return Policy

• You have 30 days from the date of purchase to initiate a return.

• Items must be unworn, unwashed, and in their original condition with tags attached.

• To initiate a return, please contact our customer service team at support@hypedenim.store to receive a return authorization.

2. How to Request a Return

To request a return, please follow these steps:

1. Contact Us: Email or call our customer service team to request a return authorization. Include your order number, item(s) you wish to return, and the reason for the return.

2. Receive Instructions: Our team will provide you with return instructions, including the return shipping address and any necessary labels.

3. Prepare Your Package: Package the item securely to prevent damage during transit. Include the original packing slip and a note with your order number and reason for return.

4. Ship the Item: Ship the item back to the address provided. You are responsible for return shipping costs unless the item is defective or incorrect.

3. Refund Process

Once we receive your returned item, we will inspect it and process your refund. The refund process varies based on the reason for the return:

• Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately. We will provide a prepaid shipping label for the return, and your refund will be processed upon receipt of the item.

• Incorrect Items: If you receive the wrong item, contact us within 7 days of receiving the product. We will provide a prepaid shipping label for the return, and your refund will be processed once we receive the returned item.

• General Returns (Unwanted Items): For items returned due to personal preference, refunds will be issued to the original payment method within 5-10 business days after the return is processed. Return shipping costs are the responsibility of the customer in these cases.

• Late or Missing Refunds: If you haven’t received your refund after the processing time, please check your bank account and contact your credit card company, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us for assistance.

4. Order Cancellations

• If you wish to cancel your order, please contact us within 24 hours of placing the order. If the order has already been processed and shipped, you will need to follow the return process outlined above.

5. Exceptions

Certain items are not eligible for return, including:

• Final sale items

• Gift cards

• Items that have been used, worn, or washed

6. Contact Us

If you have any questions or need assistance with your return, please reach out to us:

• Email: support@hypedenim.store

Thank you for choosing Hype Denim! We appreciate your business and are here to ensure you have a positive shopping experience.